Four Steps, One Check

Waiting on Your Vinyl Casino Identity Check

Before your first withdrawal, Vinyl Casino runs this check because its Anjouan licence requires it; reviews take up to 69 hours.

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18+

Know Before You Send

A Short Check Now Saves a Long Wait

Read this while your withdrawal sits on hold and you want the essentials first.

Who checks

Vinyl Casino LLC

Licensed under

Anjouan Offshore Finance Authority (ALSI-916669)

Review time

69 hours

Required by

Before the first withdrawal

Questions go to

[email protected]

Minimum age

18+

Approved Without Back-and-Forth

Want It Approved on the First Try?

Corners in Frame?

The request can land at sign-up or at your first deposit, so keep your proof of identity ready. Photograph the whole document, all four corners in frame.

A Page They Can Read

Then upload your proof of address as a full page, name and issuing body readable. A phone bill photographed sideways is harder to read than one held straight.

Routine, Not Suspicious

Confirm the payment method with a screenshot showing your name and the account you used. A source of funds question is routine under the licence, never an accusation.

The Reply Window

Watch your inbox once everything is in, since the team answers by e-mail. Most replies land inside 69 hours; a missing page usually explains the delay.

Three Documents, One Selfie

Know What Each Document Proves

This list settles which file to send for each part of the check, so nothing comes back.

Document

Confirms

Must show

Proof of identity

Who you are

Photo page, all corners, no glare

Proof of address

Where you live

Full page, recent date, your name

Payment method confirmation

The account you pay from

Your name and the account details

Proof of identity

That you match the photo

Your face and the photo page

Before the Source Check

You Have Been Asked About Your Funds

Your funds question sits inside a duty that comes with the Anjouan Offshore Finance Authority licence held under ALSI-916669. Reading a deposit back to its origin is how a licensed operator keeps money laundering out of play, and Vinyl Casino has to do it. It is routine housekeeping, not a suspicion of you.

Papers That May Be Requested

Depending on the answer you give, one or more of these may be asked for.

Recent bank statement showing the credit
Payslip or employer letter for salary
Sale or transfer papers for property
Business accounts or tax return extract
Copy of the wallet or card receipt

Know Before They Ask

When Will Vinyl Casino Ask Me for Documents?

This settles which moments bring the check forward, so a request never catches you unready.

Proof You Are Old Enough

Nobody under 18 may hold an account, so the earliest request uses the proof of identity you already gave to show your date of birth. A selfie with that ID can be asked for as well.

Why Is My Withdrawal Held?

Money leaving the account is the point where identity matters most, so proof of identity, proof of address and payment method confirmation are gathered before the payout is released.

Why the Mismatch Flag?

A different spelling, an old address or a surname that changed can flag the file, and the team then asks for a document that ties the account details to the person in the papers.

Is a Big Payout a Problem?

Sums far above your normal pattern are looked at more closely, and the team may ask for a payment method confirmation or source papers so the money can be traced to its origin.

Three Reassurances

Who Actually Sees Your Passport?

A Shielded Transfer. Every file travels to us under 256-bit TLS encryption, the same shield your bank uses. Nobody can read the transfer while it is in motion.

Team Only Access. Only the verification team of Vinyl Casino LLC opens your scans. Other departments, and any outside party, are kept away from the file.

Does My Scan Get Sold? Your passport scan serves the checks the Anjouan licence demands and nothing else. It is not sold, and it is not used to build a marketing profile.

Resubmission Guide

How to Get a Refused Document Accepted

This settles why a perfectly honest upload can bounce back, and how small the fix usually is.

Corners Cut Off the Frame

A corner folded over or a finger across the text hides the detail the reviewer must read, so the file is sent back rather than approved.

Edited File, Clean Re-scan

Software that trims, brightens or paints over a scan makes the paper look altered, and the reviewer cannot tell an honest tidy-up from a false one.

Tie the Paper to Your Account

An address that differs from the one on the account, or a name spelled another way, leaves the reviewer unable to connect the paper to you.

Expired Copy, Fresh Send

Identity papers carry an end date, and a copy that has gone past it cannot be accepted as current proof of who you are.

Mid-check, wondering

Common questions on the account check

Why does the casino want to know where my money comes from?

The source of funds question is a routine part of the licence Vinyl Casino holds and helps keep gambling money clean. It is not an accusation aimed at you. A short, honest explanation of where your deposits come from is normally all that is needed.

What happens if my surname is different from the one I registered with?

Send the document that shows the change, such as a marriage certificate or a deed poll, alongside your proof of identity. That lets the reviewer match your old record to the new name in one pass. Anything you have already uploaded stays on file, so you only explain the difference once.

Who regulates this site and what is the licence number?

Vinyl Casino LLC operates under the Anjouan Offshore Finance Authority, licence ALSI-916669, company number 301128. That authority sets the checks the site must run on every player. You can quote the licence number if you ever need to raise a concern about the process.

How long does a verification review usually take here?

Reviews normally finish within 69 hours of your documents arriving. Clear photos that match your registration details tend to move fastest through that window. If something is unreadable, the clock pauses while a replacement is requested.

Can I send my documents from my phone rather than a computer?

Yes, a phone camera is enough for every document in the check. Sit by a window and hold the phone flat above the page so all four corners stay in view. Send the images straight from the device to [email protected].

At what point in my account will the check be requested?

By the terms of the licence, the check must be complete before your first withdrawal can be paid. The casino may also ask sooner, at registration or after your first deposit, so it is worth having the documents ready early. Finishing the check early means a payout later does not sit in a queue.

Payout Pending

The Shortcut Past the Queue

A verified account gets your withdrawals moving without the wait, because the check is already behind you.

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