Play on your terms with Vinyl Casino limits
Play is for players aged 18 and over, and deposit limits, loss limits, session reminders, cooling-off periods and self-exclusion sit in every account.
Read this before your session starts
We keep the numbers short and the tools in plain sight, so nothing about your account is a mystery.
Which limits can I switch on in my account?
Open this block when a session starts to feel longer or heavier than you planned.
Deposit caps
This caps what you can put in during a set period, and you choose the period and the amount. Switch it on before a session, not after money is gone.
Protect your balance
A loss limit stops play once your net losses reach the figure you picked, so a bad run has a floor. Choose it while you are calm, before any play.
Before it stretches late
A reminder appears during play to show how long you have been in the account. Turn it on if sessions tend to stretch past what you intended.
Is a pause enough for now?
This puts a break on your account for the stretch you choose, and play stays closed until it ends. Reach for it when you need distance rather than another hand.
A firm break from play
Self-exclusion closes your account to play for the term you select and cannot be undone on a whim. Use it when a break needs to be firm, not flexible.
Get your limit working in minutes
Signed in and ready
Sign in with your email address and open the settings area of your account. Check that you are in your own profile before you change anything.
Where do the controls sit?
Inside settings, look for the section holding your play controls. It lists deposit limits, loss limits, session reminders, cooling-off and self-exclusion together.
Pick what suits you
Choose the tool that matches your concern, whether that is money in, money lost or time spent. Set the figure before you play, when the decision is clear.
Missed anything?
Save your change, then reopen the section and read the limit back. If it is not showing, contact live chat and we will look at it with you.
Reach out before you deposit again
This block sets out who answers in this country, free of charge and in confidence.
Gambling Helpline Aotearoa
Problem Gambling Foundation
Safer Gambling Aotearoa
Signs that play has turned
Your account shows every deposit and every session, and that record is the first place to look. Spotting a pattern early leaves room to act; a limit or a pause is the first step, not the last.
Signs worth acting on
If a few of these feel familiar, the tools in your account are there for you.
- Chasing a loss with a bigger deposit
- Checking the balance before anything else in the morning
- Hiding sessions from people close to you
- Borrowing money to keep playing
- Playing past the point you planned to stop
- Feeling flat or restless between sessions
- Promising yourself a last session that keeps moving
An age check first, a calm home second
Age line at account opening
Access to a Vinyl Casino account begins at 18 and up, and proof of identity is checked before the account goes live. The same documents come back into view before a first withdrawal is released.
When the family device is shared
Gambling sites can be filtered on a shared laptop or phone with parental controls already built into most devices. Switch the filter on before anyone in the household uses the device, and keep the passcode with an adult.
Can I call about someone else?
Talking calmly about what you have noticed often opens more than an argument does. The Gambling Helpline Aotearoa answers on 0800 654 655, and its advisers spend time with relatives as well as players.
What a proper break gives you
Can I pause for a day?
The account holds a cooling-off control for a break of hours or days; you choose the length and save it. While the pause runs, play and deposits are closed, and your balance and details stay where they are.
A long stretch off the site
Self-exclusion in your account closes access for a long stretch, and the operator can hold it for up to two years. You choose it in the account, and it cannot be lifted early once it is in place.
One account instead of a register
Your account is where you shut yourself out in this market, since there is no national self-exclusion register. A break set here covers this casino only; the helpline can help plan the next step.